Privacy Policy

Last updated: March 2026

1. Introduction

WhatAgent ("we", "us", or "our") operates the WhatAgent service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

2. Information We Collect

We collect the following types of information:

• Phone numbers — to enable WhatsApp messaging.
• Usage data — including API request logs, timestamps, and message counts.
• Account information — email address and authentication credentials if you create an account.
• Analytics — anonymized usage analytics via PostHog to improve the service.

3. How We Use Your Information

• To provide and maintain the WhatAgent service.
• To detect and prevent abuse or fraudulent use.
• To improve the service through aggregated analytics.
• To communicate service updates or policy changes.

4. Data Retention

We retain message metadata for up to 90 days. Message content is not stored by WhatAgent — messages are relayed through WhatsApp's infrastructure.

5. Third-Party Services

We integrate with WhatsApp Business API (Meta) and PostHog analytics. These services have their own privacy policies which govern their use of data.

6. Your Rights

You may request deletion of your data at any time by contacting us at hello@whatagent.io.

7. Contact

Questions about this policy? Email us at hello@whatagent.io.